QA Collision FAQs
What is Quality Assured Collision Services?
We are an elite group of independent collision repair shops that are united in our commitment to providing you, our customer, with the finest quality collision repairs. Our body shops are well-established members of your community who have developed a reputation for quality workmanship and integrity.
Where are the Quality Assured Shops located?
We currently have 13 shops in cities throughout British Columbia. These include Armstrong, Burnaby, Campbell River, Chilliwack, Cranbrook, Kimberley, Ladysmith, Langley, Mission, Parksville, Prince George, and Vancouver.
How long has QA been around?
Quality Assured was established in 1992 with 10 founding members. Our small group of independent shops recognized a need in the industry to form an alliance and provide better value for our advertising and purchasing dollars. This need emerged from a changing market place and shrinking profit margins, which still exist today.
How can I become a Member?
We’re so glad that you’re interested in joining our group of collision repair shops. When selecting new additions, we look for members who are excited to contribute to the success of our brand and who have a willingness to adopt our quality standards and procedures. You must have a positive attitude, provide absolute compliance with all QA contracts and private programs, and commit to rectify any deficiencies that may arise, whether customer, insurance, or membership related. We also ask that you are a member of the Automotive Retailers Association, are an ICBC accredited and Valet shop, have good credit standing, and can pass an initial walkthrough.
If I become a member, how will my shop benefit within the QA group?
Each facility owns an equal share in Quality Assured Collision Services and has equal input into its operation. We are an independent group with a common focus: strong loyalty to each other and our business partners. Our alliance provides better value as a result of our combined volume and we are recognized as a credible, dynamic, in-the-know group with a spotlight on integrity. We have freedom of independence with group support, industry recognition and community involvement, and an advertising budget and purchasing power that would not be available to an individual shop. We also provide promotional items and advertising programs, a group website, supplier rebates, and performance groups. Every year, we discuss ideas and suggestions at our annual general meeting, and host multiple exciting QA events. Among these benefits, we have consistency of brand and common standards that are unparalleled.
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