Service Guaranteed - Young Asian family sitting in the open hatch of an SUV

QA Customer Service Guarantee

All staff members at our Quality Assured Collision shops stand behind our Customer Service Guarantee.

We know you’re putting your trust in us to deliver a superior finished product along with the best possible service. We strive to leave you 100% satisfied, with confidence that we are putting forth our best abilities to help you.

That’s why we believe in and stand behind our QA Collision Service Guarantee.

Whenever you visit one of our auto body repair shops, you’ll leave with our Service Guarantee, a certificate that lays out our promise to you. Our Service Guarantee states:

“We guarantee that all repairs performed under this repair order number have been completed to acceptable industry standards. This guarantee protects against defective workmanship or materials.”

It is signed and kept on file at the QA Collision shop you visit.

Not only does this Service Guarantee promise that you receive an exceptional job on your vehicle repairs, but it also holds us accountable for our quality of work.

We take our work very seriously and will attempt the best possible effort to ensure we see you again in our shop whenever you should need us. As a bonus, there is no expiry on our certificates. They are valid “for the life of the vehicle on auto body repairs and paint, and for such a period of time as specified by the parts supplier (refer to the ICBC Material Damage manual Standards of Performance).”

We hope you know that this Service Guarantee is instated at every one of our 16 auto body shop locations, like Norgate Quality Assured Collision in Prince George, BC.

The next time you need your vehicle serviced or if you need auto body repairs, please stop by and be confident in the fact that you’re getting the best service around!

Our QA Collision auto body shops are all individually owned and operated and some have been in business for more than 50 years, so you know their workmanship is top-notch. You can leave with the knowledge that they’re doing their very best to serve you, each and every time you come to visit.

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