The 411 on Replacement Vehicles - row of parked cars.

The 411 on Our Replacement Vehicle Policy

All Quality Assured Collision and Glass locations are happy to provide you with a replacement vehicle while your car is in the shop being repaired. You can be confident knowing you’ll be taken care of.

Some of our QA auto body repair shops have their own fleet of courtesy vehicles, while others have direct links to rental companies such as Budget or Enterprise. Either way, you’ll have a replacement vehicle at your disposal for the duration of the time your vehicle is in our repair shop.

Advanced Notice

It would be greatly appreciated if you could provide our auto body shops with notice prior to needing a replacement vehicle. This way, we can ensure it’s ready for you when you arrive. If you don’t foresee driving while your car is in one of our repair shops, we may also supply you with fare for a bus or taxi, or a ride home by one of our employees.

Collision Coverage Required

Please note that any replacement vehicle that Quality Assured provides you with will require that your vehicle has collision coverage. Rental vehicles may also require a credit card authorization or deposit.

Loss of Use Coverage

If you have Loss of Use coverage, you are covered for rental car costs and can go directly to a car rental company, but it is often much more convenient if QA handles any alternate transportation for you.

About QA Collision

Quality Assured Collision & Glass has been assisting British Columbia drivers since 1992. We now have 16 accredited ICBC c.a.r Shop VALET auto body repair locations across BC, each of which is independently owned and operated. We are now the longest-standing cooperative network of auto body repair shops in the province.

All QA Collision shops offer personalized service. We are here to help with your ultimate transportation needs when you’re in an accident and your vehicle is in need of repair. You can count on us for all your collision repair and replacement vehicle needs.

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