Rich’s Auto Body

At Rich’s Auto Collision, we are your premier ICBC auto body repair experts in Campbell River, BC within the QA Collision network. Since 1980, our family-owned shop has been delivering auto body and collision repair services to the Vancouver Island community, reaching out to our neighbours from Port Hardy to Gold River.

Call [778-400-6002] to book an appointment with Rich’s Auto Body.


3989 N. Island Hwy
Campbell River, BC V9W 2J3
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250 287-2432

Mo – Fri 8:00am – 5:00pm

What Makes Us Different

Our reputation at Rich’s Auto Collision is built on the exceptional skills and service provided by our team. From our approachable office staff to our expert technicians who specialize in bodywork, detailing, and painting, we ensure every repair is handled with utmost precision and care.

We handle all vehicle makes and models, including popular imports like Volkswagen and Mazda. We work smoothly with ICBC and accept claims from all private insurance providers.

Our Qualifications

Services Approved by ICBC

Take advantage of our complimentary valet service within 30 km, for easy pickup and delivery of your vehicle. A proud member of the QA Collision Group, Rich's auto body facility is an ICBC repair shop and Glass Express site, allowing us to directly handle most auto body and glass damage assessments. Experience the convenience of skipping the claim centre for estimates and repairs.

Need a courtesy car while your vehicle is being repaired? Rich’s Auto Collision has a fleet of vehicles available on-site, subject to availability, including:

  • Economy Cars
  • Minivans
  • Trucks
  • SUVs

Contact Rich’s Auto Body in Campbell River

We make sure your vehicle is well-cared for with secure, monitored storage facilities. A few of our services:

  • On-site estimates for vehicle and auto glass damage
  • Full-service collision and auto body repair
  • Auto glass repair and replacement
  • Precision vehicle painting

In need of a tow? Call us for a trusted towing company referral. Contact us or call us at [778-400-6002].


Guaranteed, quality auto body and collision repairs since 1980.

Quality Assured Collision repair locations are all committed to being your one-stop shop for auto body repair. While each QA shop is unique in the services offered, we all have one thing in common:

We are SPECIALISTS in auto body and collision repair.

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All Quality Assured Collision & Glass auto body shops offer a full range of professional automotive painting services for paint jobs ranging from touch-ups and scratch repair to complete vehicle repainting.

High-Quality Eco-Friendly Paint Products

We use only high-quality PPG Envirobase High-Performance undercoat, basecoat, and clearcoat products. PPG has the distinction of being the leading premium waterborne paint system in North America.

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Your safety and the safety of your passengers depends on professional glass repair and the installation of only high-quality glass products. Quality Assured Collision & Glass locations employ certified technicians with the knowledge, skills, and expertise for glass repair and installations you can trust.

Glass repair services are available at all of our QA locations, and most of our members are ICBC-approved Glass Express facilities. We install and repair auto glass for all vehicle makes and models.

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If you suspect that your wheels are out of alignment, bring your vehicle in to any of our QA Collision shops. We’ll use our diagnostic equipment to make an accurate assessment.

If your wheels are out of alignment, we will thoroughly inspect your vehicle and make the necessary adjustments to realign your wheels. If there is evidence that any of your wheels has sustained insurance claim related damage, the cost of the wheel alignment may be covered.

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We have expertise in repairing aluminum wheels, from minor surface abrasion to more serious damage such as bent or cracked wheels. Quality Assured Collision shops consult with professionally trained and certified specialists who inspect damaged wheels for cracks and determine whether wheels can be safely repaired.

Wheels that can be repaired, without compromising vehicle safety standards, can most often be restored to like-new condition. Aluminum wheel repairs generally result in dramatic improvements in the appearance of your wheels.

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Paintless Dent Repair, also called Paintless Dent Removal, or PDR, is a repair technique that removes vehicle dents without needing filler or paint.

Why use PDR?

  • Removing dents using PDR has the following advantages:
  • Preserves the integrity of a vehicle’s original factory finish
  • Faster than the traditional method of filling, sanding, and painting
  • Cheaper than the alternative

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All of our Quality Assured Collision & Glass locations can provide you with a replacement vehicle, so you can get around while your vehicle is being repaired. Some locations have their own fleet of courtesy cars, while others have a direct link to rental companies such as Budget or Enterprise.

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We offer a Valet Service at all ICBC-accredited locations. This service includes a complimentary pickup and delivery of your vehicle within a 30 km radius, reflecting our commitment to making the repair process as convenient as possible for you.

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When you’ve been in an accident, and you need to have your vehicle towed, Quality Assured Collision location can recommend a trusted towing company. In fact, we can even arrange to have your vehicle towed for you. Give the nearest location a call, and we’ll be happy to suggest reputable towing services nearby.

ICBC can also recommend towing companies. Their suggestions are guaranteed to meet minimum requirements for licensing, insurance and storage facilities. If you have a claim, ICBC can arrange to have your vehicle towed to any of our QA Collision shop locations.

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Book your appointment now! Let us assess your vehicle, evaluate damages, and estimate repair costs efficiently. For services in the southern part of Vancouver Island, visit our QA Collision centres in Parksville (North of Nanaimo) and Ladysmith (between Nanaimo and Victoria), or across the bay in Powell River.

Reserve your appointment online using our form or call us at [778-400-6002].